St John & St Elizabeth Hospital
60 Grove End Road, St Johns Wood, London, England, NW8 9NH
90
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
St John & St Elizabeth Hospital
2025-04-16
Person
5
5
0
Written by a private patient
Written by a private patient 16th April 2025
Great hospital, facilities and competent staff.
St John & St Elizabeth Hospital
2025-04-16
Person
5
5
0
Written by a private patient
Written by a private patient 16th April 2025
I was overwhelmed by the care that I received from the staff on St Elizabeth Ward. nothing was any trouble. Everyone had time for me and were very professional and extremely friendly.
St John & St Elizabeth Hospital
2025-03-21
Person
5
5
0
Written by a private patient
Written by a private patient 21st March 2025
St Johns and St Elizabeth's Hospital is ideally located within a few minutes of the tube which makes it easy to travel to. It is modern, clean, tidy and the rooms are well equipped. I had a room with a view which made my stay more enjoyable! The staff were really approachable and professional, and the food was delicious. My whole experience at the hospital was really positive.
St John & St Elizabeth Hospital
2024-10-10
Person
3
5
0
Written by a private patient
Written by a private patient 10th October 2024
Months after my visit I'm still getting chased for payment, this time from a 2nd debt collection agency.
The 2 consultations I had were paid for in cash at the time of my consults. !!
They acknowledged the first debt collection agency were called in in error, and there was No debt owing. I think the admin here is utterly hopeless
2024-10-11 09:13:19
Response from St John & St Elizabeth Hospital
Thank you very much for taking the time to provide us with feedback. We are really sorry to hear about your experience at our hospital. If you have any further comments you'd like to share with us, please email us at feedback@hje.org.uk, so that we can look into this in more detail.
St John & St Elizabeth Hospital
2024-09-02
Person
5
5
0
Written by a private patient
Written by a private patient 2nd September 2024
Five star treatment in every respect from fantastic personnel. Nothing more needs to be said!
St John & St Elizabeth Hospital
2024-07-12
Person
1
5
0
Written by a private patient
Written by a private patient 12th July 2024
The surgeon consultant is not up to scratch. Was given an incorrect diagnoses from my scan.
2024-07-15 17:03:53
Response from St John & St Elizabeth Hospital
Thank you very much for taking time to provide us with feedback. We are really sorry to hear about your experience and would like to investigate this in more detail to make things right. Could you please get in touch with us by emailing feedback@hje.org.uk, so that our patient experience team can look into this?
St John & St Elizabeth Hospital
2024-06-04
Person
5
5
0
Written by a private patient
Written by a private patient 4th June 2024
Very professional team.
2024-06-05 16:23:38
Response from St John & St Elizabeth Hospital
That's great to hear - thank you for taking the time to leave us a review!
St John & St Elizabeth Hospital
2024-06-03
Person
5
5
0
Written by a private patient
Written by a private patient 3rd June 2024
Brilliant hospital. Well run and probably the best in London. Real patient centered care with real values with happy motivated staff. Small enough to avoid the impersonal profit driven feel of the American ones and big enough to treat complex problems. I'd recommend St John's to everyone.
2024-06-05 16:23:25
Response from St John & St Elizabeth Hospital
Thank you so much for taking the time to leave us a review and we are so pleased you had a good experience!
St John & St Elizabeth Hospital
2024-03-03
Person
1
5
0
Written by a private patient
Written by a private patient 3rd March 2024
I have been treated from nurses during a period of pain and concern for my health, but unfortunately, the treatment was both rude and unprofessional. Despite my reluctance to file a complaint due to my mental distress about my health, I decided to seek assistance from another medical center. Surprisingly, two weeks later, I received a bill for an examination that I never underwent. It seems that their focus is more on generating revenue through unnecessary exams rather than offering genuine treatments or solutions. This approach not only goes against ethical standards but also exploits the suffering of individuals.
St John & St Elizabeth Hospital
2023-11-03
Person
5
5
0
Written by a private patient
Written by a private patient 3rd November 2023
I consulted the Dr Lee via Zoom / online system and It was very convenient and efficient.
2024-03-04 10:23:52
Response from St John & St Elizabeth Hospital
That's great to hear - thank you for taking the time to leave us a review!