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St John & St Elizabeth Hospital

60 Grove End Road, St Johns Wood, London, England, NW8 9NH
 
90 reviews

Reviews

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Reviews

 
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Written by a private patient
16th April 2025


Great hospital, facilities and competent staff.

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Written by a private patient
16th April 2025


I was overwhelmed by the care that I received from the staff on St Elizabeth Ward. nothing was any trouble. Everyone had time for me and were very professional and extremely friendly.

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Written by a private patient
21st March 2025


St Johns and St Elizabeth's Hospital is ideally located within a few minutes of the tube which makes it easy to travel to. It is modern, clean, tidy and the rooms are well equipped. I had a room with a view which made my stay more enjoyable! The staff were really approachable and professional, and the food was delicious. My whole experience at the hospital was really positive.

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Written by a private patient
10th October 2024


Months after my visit I'm still getting chased for payment, this time from a 2nd debt collection agency. The 2 consultations I had were paid for in cash at the time of my consults. !! They acknowledged the first debt collection agency were called in in error, and there was No debt owing. I think the admin here is utterly hopeless

2024-10-11 09:13:19
Response from St John & St Elizabeth Hospital

Thank you very much for taking the time to provide us with feedback. We are really sorry to hear about your experience at our hospital. If you have any further comments you'd like to share with us, please email us at feedback@hje.org.uk, so that we can look into this in more detail.

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Written by a private patient
2nd September 2024


Five star treatment in every respect from fantastic personnel. Nothing more needs to be said!

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Written by a private patient
12th July 2024


The surgeon consultant is not up to scratch. Was given an incorrect diagnoses from my scan.

2024-07-15 17:03:53
Response from St John & St Elizabeth Hospital

Thank you very much for taking time to provide us with feedback. We are really sorry to hear about your experience and would like to investigate this in more detail to make things right. Could you please get in touch with us by emailing feedback@hje.org.uk, so that our patient experience team can look into this?

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Written by a private patient
4th June 2024


Very professional team.

2024-06-05 16:23:38
Response from St John & St Elizabeth Hospital

That's great to hear - thank you for taking the time to leave us a review!

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Written by a private patient
3rd June 2024


Brilliant hospital. Well run and probably the best in London. Real patient centered care with real values with happy motivated staff. Small enough to avoid the impersonal profit driven feel of the American ones and big enough to treat complex problems. I'd recommend St John's to everyone.

2024-06-05 16:23:25
Response from St John & St Elizabeth Hospital

Thank you so much for taking the time to leave us a review and we are so pleased you had a good experience!

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Written by a private patient
3rd March 2024


I have been treated from nurses during a period of pain and concern for my health, but unfortunately, the treatment was both rude and unprofessional. Despite my reluctance to file a complaint due to my mental distress about my health, I decided to seek assistance from another medical center. Surprisingly, two weeks later, I received a bill for an examination that I never underwent. It seems that their focus is more on generating revenue through unnecessary exams rather than offering genuine treatments or solutions. This approach not only goes against ethical standards but also exploits the suffering of individuals.

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Written by a private patient
3rd November 2023


I consulted the Dr Lee via Zoom / online system and It was very convenient and efficient.

2024-03-04 10:23:52
Response from St John & St Elizabeth Hospital

That's great to hear - thank you for taking the time to leave us a review!

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Staff
Safe
 
 
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