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St John & St Elizabeth Hospital
2016-12-03
Person
2
5
0
Written by a carer
Written by a carer 3rd December 2016
My child has just left the hospital after an orthopaedic operation. The surgeon and anaesthetist were excellent. But the postoperative nursing care was abysmal. I cannot overstate the appalling lack of interest and condescension of the nursing staff. She was in dreadful dreadful pain for four hours while they just kept saying she had had paracetamol and that it was a very good drug. My husband and I have had surgery in other private hospitals and the NHS and this was the worst experience imaginable to have a child in agony and being ignored.
There was an improvement when I said I was going to complain but then it was too late.