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St James's University Hospital
2018-05-02
Person
4
5
0
Written by a patient
Written by a patient 2nd May 2018
I was treated with respect and care by all the staff (admin, nursing, doctor).
It was a gynaecology appointment with an internal examination + (with my agreement) a student present. I was treated sensitively.
The doctor was friendly and put me at ease.
I was informed throughout about what was happening and what the medical situation was.
My one complaint:
The way from the car park to the hospital department was not signposted. It was not at all clear where I should go. The worry of 'getting lost /being late' is not helpful to patients. I have spoken to others who visit this hospital and they agree that clear signs are needed.