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St James's University Hospital
2020-04-08
Person
5
5
0
Written by a carer
Written by a carer 8th April 2020
My mother who’s in her 70’s had elective surgery under GA at SJUH J23. As COVID prevented a family member going with my mum or seeing her in the days/weeks before her surgery, she had to go alone, this added extra stress to my Mother (who had never had a GA before) and to the family. J23 were just simply the best (Rachel & the ward Sister on duty), I was literally ringing on behalf of the family every 2-3hrs, never at any time did it show in there tone that I was being annoying, when I know they will of been busy, they were fully supportive, friendly and absolutely represented the Leeds way. My Mother couldn’t praise them enough, they put her at ease and made her traumatic experience better, I can’t thank them enough. I’m voting for NHS workers to get a pay rise!!!!