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Written by a NHS patient
13th May 2021


I attended the Breast Clinic at St James's last week. Everyone who dealt with me, from checking in to leaving, introduced themselves by name and were friendly and helpful. The Nursing Assistants, Admin Support, Advanced nursing Practitioner and Radiologists were all very professional and organised. The clinic was busy, but it felt calm and very well organised. I thought it was very good that I got given my results before I left. The whole expereince was 10/10. Only gripe was £8.40 for parking but that isn't teh department's fault!

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Dignity/Respect
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Information
Cleanliness
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Safe