St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
3,225 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 18 of 319
 
Review of Adult Bereavement Service
26th November 2022


I thought Wendy was very professional and I felt she really knew how I felt.Ifelt so low when I first spoke to Wendy and just didn’t think life was worth it,after the first week she listened to what I told her and was very caring ,what she told me the first week I really did think about what she said to me.I could go on for ever she was truly great and I never loved anyone like my mum who passed away with covid I would just like to say a very no thank you to Wendy and the hospice.I have accepted my mums passing and I miss her so much she was my forever person.Thanks again Wendy bless you for your help at my lowest xx

Suggested improvements
Perfect

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Adult Bereavement Service
25th November 2022


Lucy was amazing, she helped me recognise my grief and sit with it. She empowered me to be able to look at my relationships, my new life and what that ment for me with my grief and explore myself as a person. I can't really thank her enough for all her hard work. I have a new understanding of death now and I will always be thankful for Lucy.

Suggested improvements
I wish I could have had longer but I understand there are so many people that can benefit from your service.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Children and Young People Bereavement Service
24th November 2022


Suggested improvements
No.

Kindness
Understanding
Listening
Safe
Experience
 
Review of Hospice in the Home written by a family member
24th November 2022



Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Breathlessness written by a patient
24th November 2022


Julia Davey made me feel very comfortable and relaxed. I came away with some very good advise from which I have already had some benefit from. Thank you very much.


Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Breathlessness written by a family member
24th November 2022


Things were explained so I could understand them. A lot of things that have happen to me now make sense so I now understand my health issues better.

Suggested improvements
This was a first meeting. I felt it went very well. I also learnt more about being able to manage my condition better. I don't think I can better that.

Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
Experience
 
Review of Adult Bereavement Service
23rd November 2022


I felt well supported during my time at the Bereavement service, and that everything I spoke about was treated with understanding and respect. I felt able to confide and was comfortable at all times.

Suggested improvements
N/A

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Adult Bereavement Service
22nd November 2022


The lady was really helpful and listened to me want I had to see and how I felt

Suggested improvements
Nothing

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Adult Bereavement Service
22nd November 2022


i was very sceptical coming into this service but my family and friends suggested it might help, im so glad i did, its been so helpful, its made me feel more hopeful about the future, ive learned alot about myself, about how i cope and deal with things, or not deal with things in my case!. as my counsellor said in my last session " the rug has been rolled up" i have no intention of putting it back down and sweeping my emotional trauma back under it and that is all thanks to this service and my councellor.

Suggested improvements
you could do nothing better..

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
Review of Adult Bereavement Service
18th November 2022


Chloe and Meghan were amazing they built trust very quick and my daughter enjoyed the sessions even if they were hard sometimes the ladies made them fun

Suggested improvements
Chloe and Meghan could not of done any more than they did they were brilliant although I wish the sessions didn’t have to end the 6 weeks went so fast but I feel confident

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff
 
 
Page 18 of 319

St Helena Hospice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

 

Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p