St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
1 2 3 4 5 3,037 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
safe
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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Page 1 of 28
 
1 2 3 4 5
Review of Adult Bereavement Service,
2nd December 2022


Hannah was an excellent bereavement counsellor - I had had lots of bereavements over my life and Hannah helped me to unpack this complex picture of grief and help me move on in a positive way. At the outset I was wrapped in a blanket and wasn't getting up out of bed or doing anything in my life. I was completely immobilized by grief and distress. Hannah helped me to work through lots of difficult feelings and allowed me space to respect the relationships that I had had with each of my friends and family members who had died. She was an excellent listener and allowed me to talk freely without interrupting. Then she made a professional comment to draw all my haphazard thoughts and feelings together -to help me make sense of each loss and work through each one in turn. I feel like a weight has been lifted from my shoulders. The way forward now appears clear. Hannah shared a very significant journey with me. More than that... she guided me safely through the darkest time of my life. Thank you


The service was excellent. I had to wait a little time - as there was so much demand for the service. The only thing that could have been done better was to get in touch and explain that I was going up in the queue for the service and to keep me informed. I really appreciate all the help that has been provided and would like to thank everyone.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Adult Bereavement Service,
30th November 2022


Susan was so easy to talk and open up too that she really helped me with my loss


No it was very helpful

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Adult Bereavement Service,
26th November 2022


I thought Wendy was very professional and I felt she really knew how I felt.Ifelt so low when I first spoke to Wendy and just didn’t think life was worth it,after the first week she listened to what I told her and was very caring ,what she told me the first week I really did think about what she said to me.I could go on for ever she was truly great and I never loved anyone like my mum who passed away with covid I would just like to say a very no thank you to Wendy and the hospice.I have accepted my mums passing and I miss her so much she was my forever person.Thanks again Wendy bless you for your help at my lowest xx


Perfect

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Adult Bereavement Service,
25th November 2022


Lucy was amazing, she helped me recognise my grief and sit with it. She empowered me to be able to look at my relationships, my new life and what that ment for me with my grief and explore myself as a person. I can't really thank her enough for all her hard work. I have a new understanding of death now and I will always be thankful for Lucy.


I wish I could have had longer but I understand there are so many people that can benefit from your service.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Children and Young People Bereavement Service,
24th November 2022



Nothing.

Kindness
1 2 3 4 5
Understanding
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Children and Young People Bereavement Service,
24th November 2022



No.

Kindness
1 2 3 4 5
Understanding
1 2 3 4 5
Listening
1 2 3 4 5
Safe
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Hospice in the Home, written by a family member
24th November 2022



Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by a patient
24th November 2022


Julia Davey made me feel very comfortable and relaxed. I came away with some very good advise from which I have already had some benefit from. Thank you very much.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by a family member
24th November 2022


Things were explained so I could understand them. A lot of things that have happen to me now make sense so I now understand my health issues better.


This was a first meeting. I felt it went very well. I also learnt more about being able to manage my condition better. I don't think I can better that.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Adult Bereavement Service,
23rd November 2022


I felt well supported during my time at the Bereavement service, and that everything I spoke about was treated with understanding and respect. I felt able to confide and was comfortable at all times.


N/A

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
 
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Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p