St Helena Hospice

Myland Hall, Barncroft Close, Highwoods, Colchester, CO4 9JU
 
1 2 3 4 5 2,874 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of Adult Bereavement Service,
19th May 2022


To be honest at the beginning I wasn't sure that this was going to work. How completely wrong I was. Ambar was my rock. I will remember all her words of advice for years to come. I am so grateful


Personally I wish I had a few more weeks and I would have loved to meet her in person. But maybe I'm being greedy

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Adult Bereavement Service,
13th May 2022


I found Lucy to be a lovely counseller, she was very understanding and insightful. I can’t thank st Helena hospice and Lucy enough for the support I was given through a major bereavement.


Nothing

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by
7th May 2022


Staff were fantastic bringing joy and professionalism into the home. Mum was so well cared for and looked lovely. Clean and powerful especially when be children.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by
7th May 2022


I cannot thank nurses carers especially Debbie Vincent for all the love and support that was given to me.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Hospice in the Home, written by a family member
7th May 2022


My husband was on end of life care. I cannot express how all the staff from the hospice treated my husband. They were absolutely the best, kind, caring supportive to both of us until the very end.


None. They were at the end of the phone called me to ensure my husband's needs were met came out and stayed with me 'they are angels'.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
7th May 2022


Tony was care for with kindness and consideration.


For Tony there was nothing that could of been done better.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by a family member
7th May 2022


Very personable attentive care spoke to my husband all the way through this care.


Nothing - all fantastic.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
Rating not given.
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Breathlessness, written by
29th April 2022


Because they listened to me.


Nothing was resolved - medication was not reviewed no appointments made to resolve my ongoing problems.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
Rating not given.
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by
29th April 2022


Because of explanations of anything needed I empathy, unhurried { } and { }.


Cannot think of anything.

Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
1 2 3 4 5
Review of Virtual Ward, written by
28th April 2022


The nurses were like a ray of sunshine everyday in a very black time. I really do not know what I would of done without them.


Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Caring
1 2 3 4 5
Trust
1 2 3 4 5
Support Staff
1 2 3 4 5
Experience
1 2 3 4 5
 
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Resources

Short link to review St Helena Hospice: http://iwgc.net/emp8p