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10th March 2023


I was assigned to Amber which is my best friend's name and that put me at ease instantly because it helped me to think that I was just talking to a friend. She helped me to talk about everything since my dad's death, things that I felt uncomfortable talking about with family for fear of upsetting them. Amber helped me ease into it and she knew when to press for me and when to ease off and let me just talk, or ramble in my case. I will forever be thankful to Amber for helping me through this dark time, I cannot say I am out completely as I don't believe anyone ever truly comes out of grief but she has 100% given me the tools I needed to get me closer to the light.

Suggested improvements
The only thing that could be done better is lessen the waiting time but I know that is something that unfortunately cannot change without the right resources given from the government.

Experience
Dignity/Respect
Involvement
Information
Caring
Trust
Support Staff