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Written by a NHS patient
22nd July 2022


A certain ward was hopeless. Staff were to busy wanting to be noticed. They would speak to you but just repeated the same questions to you when they asked you anything. Kept asking how you are even though you told them then they didn't seem to do anything and then again they just asked you the same thing again. Ward was so noisy with the patients who someone was playing loud music after 9:00pm at night yet the staff never seemed to tell them not to. Other patients shouting at each other and the staff just sat there watching it. Not a great deal of help not a great deal of peace or anything to be honest. The hospital is not a place to get anywhere and that is for anyone who has mental illness. They put people in here on sections yet the people are then going in to Morpeth and out shopping so if they are doing that when their mental illness is improving then why are they still in hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe