Share review of St George's Hospital
St George's Hospital
2016-12-21
Person
5
5
0
Written by a patient
21st December 2016
My experience of the NHS is that the staff are outstandingly kind and helpful.
It's the layers of bureaucracy and admin where the dots just don't seem to be joined up, involving appointments that have been agreed in a confirmation letter but the receptionist doesn't have on the system when you actually turn up.
I am grateful for the NHS but somehow I think the admin could be updated and made slicker.