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Written by a patient
6th June 2018


I was seen by a foreign ENT consultant who thought it appropriate to ask me where I was from. I informed her I was a British citizen and turned the conversation to my health, which is the reason I was there. Imagine my surprise when I got a copy of her letter to my GP in which she describes me as “a long term resident of the UK”. I don't think I have ever been described as a long-term resident in my own country!

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff