Blackshaw Road, London, England, SW17 0QT
On Saturday 3/11 I had a mountain bike accident and broke my neck, cracked 3 vertebrae, my sternum and a few ribs. Clearly not a great ride. Dr Crocker met me on Sunday morning to explain the options and he did so in a very easy way to understand. Obviously I was in pain and worried but he reassured me and came across as someone I could trust. Post the operation that Sunday Dr Crocker came to visit and gave me advice on managing the pain and to be confident that the repairs are solid and that I can start being mobile. His motivation techniques are direct (no sugar coating) and I appreciated his approach so within 8 days I was discharged. It is now 8 weeks since the operation and I met Dr Crocker yesterday (04/01) and the feedback was good and he went through every question I had and explained the injury, what he had done to complete the repair and also the next steps. At no stage did I feel rushed and his easy to understand language and use of images made it easy for me to understand. Next step will be in October with a CT scan and removal of my metal work from the back. What I like: 1. Straight talking and easy to understand 2. Good listening skills and gave me his time (when I had an appointment) 3. After care support via email was there and I can appreciate how busy he is but he made a point of being there for me. 4. The nurses definitely like him as he can be witty which is a nice ice breaker. Would I recommend Dr Crocker: 1. Yes and my GP spoke highly of him when she met me in her clinic. 2. Gave me choices of treatment 3. Gave honest feedback Regards, Steve
Great treatment both before and after surgery, everyone was kind, respectful and very professional. Whilst I was only in for four days after surgery I was discharged with everything that I needed. My earlier fear of both surgery and the stay in hospital was completely unfounded. I was looked after very well.