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St Bartholomew's Hospital 2019-01-11 Person 4 5 0

I have trouble, when ringing the clinic, to talk to anyone. Then when I was waiting for my appointment on the 11th Jan. 2019, I noticed that the two gentlemen sitting at reception didn’t answer the phone calls and would spend time on the mobile phone, if they weren’t attending to patients. It is most frustrating as a patient not to be able to get through to the clinic. Please answer the phone, a patient is probably wanting some help!