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Written by a NHS patient
9th June 2022


I was transferred from my local hospital to Barts on Jubilee Friday with chest pains. I was in theatre almost immediately for investigation and some "heart-pipe-clearing" and then sent to an isolation ward as I had tested positive for the dreaded COVID. I had 3 stents fitted on the following Tuesday and released back home the next day. I am due back at Barts in about a month for a fourth stent to be fitted. Throughout my stay in Barts I was treated with unfailing respect, courtesy and kindness. Although I was in an isolation word, I had a steady stream of "visitors" to carry out tests and simply to see if I was OK. My experience at Barts was overwhelmingly positive. Can I also give a positive mention to my local hospital, Queens Romford, which does not always get good reviews. My experience on the day was also overwhelmingly positive. My daughter drove me to A&E with chest pains. I was checked in and diagnosed as suffering a heart attack within less than 10 minutes and I was on my way to Barts under "blues and twos" well within 15 minutes. I cannot fault the performance of the NHS on the day. Thank you very much to all the staff involved.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe