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Written by a patient
16th October 2017


As an N.H.S. outpatient due to have cataract removal , the consultant Mr Porooshani failed to treat me with any respect as a person and as an patient . I found him to be hostile ; arrogant and uncommunicative in his attitude . After reminding me this was a private hospital and I was an NHS patient , the initial operation in removing the cataract on one of my eyes were disappointing and the follow up and the total lack communication I experienced forced me to cancell further operating procedures due to my lack of trust in the consultant .

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Dignity/Respect
Involvement
Information
Cleanliness
Staff