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Written by a patient
12th April 2018


I have had 2 cosmetic procedures at this hospital and on both occasions found the staff to be polite and professional. The facilities are spotless, the rooms are comfortable and the care offered is exceptional. My one criticism would be that, following surgery, I attended a following up appointment with stitches and extensive bruising and swelling to my face. I was expected to sit in the reception area whilst waiting to be seen by the consultant which was extremely embarrassing. It was only after complaining that I was offered a side room to wait in. I feel more consideration should automatically be given to patients in those circumstances. Other than that - I would have no hesitation in recommending this hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff