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Written by a private patient
10th March 2022


Attended for a routine appointment with a consultant. First impression not good because the Receptionist made no eye contact while booking me in, but continued her chat with her colleague. The nurse who looked after me while having tests was over-familiar and rude - if you’re going to roll your eyes about a patient at least make sure the patient can’t see you doing so! The consultant was helpful, although the appointment felt very rushed because he was running late.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe