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Written by a private patient
24th January 2024


Hospital was clean and well presented with great staff who are very attentive. One issue I had was the anisthatist who carried out my care was not necesarily going to be covered by my insurer as was a stand in. These are all managed by spire however since i found this out about 15mins before surgery I had the choice of hoping my insurance would cover the cost or be forced to pay myself or walk away. I am unsure yet what the outcome will be but if I am to be expected to be pay for this I will certainly be pursuing Spire for reimbursement due to their error. Other than that a lovely hospital and people but this isnt america you dont want to be hit with large bills due to hospital error.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe