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Spire Parkway Hospital 2018-08-08 Person 3 5 0

I was very disappointed with my room, it wasn’t clean! My wife found a dead fly in one of the containers next to the suction equipment in the room, there was also dust in the cupboards and on the shelving which were supposed to be used for my belongings. There was dust under the bed the room hadn’t been deeply cleaned which is disappointing for a private hospital! My wife had to stay with me all day because of transport issues, and when I was taken down to theatre not wants what she offered a beverage! This is disappointing because nowhere in the hospital is there anywhere for friends/family/carers to get food or suitable beverages. My wife hasn’t got any food with her because it was believed that they would be somewhere where she could go to get food and drink.