Share review of Spire Manchester Hospital

Tweet

Share this review publicly on Twitter

Share

Share this review with your friends on Facebook

Email

Share this review with an individual via email

1 2 3 4 5
Written by a patient
17th October 2019

Dr.Lambe: I had eyelid surgery with Dr.Lambe who saw me for all my appointments before, on the day and afterwards. He also personally replied to my e-mails, always very promptly which was a nice personal touch and he was very reassuring in his replies, that if I had anything else at all I wasn't sure about not to hesitate to get in touch. He is a really lovely person he has a great sense of humour and is very easy to talk to. He made me feel completely at ease and I wasn't made to feel like just another patient. He was amazing he really was and I knew he had my best interests at heart and that was so reassuring. His secretary Jane who was really lovely and made me feel like I I felt like I knew her before I met her. I found all the hospital staff lovely from reception through to surgery each step of the way. Parking on site was easy and took a minute to find a spot so that was fab. I had no waiting to do for consultation or on the day of surgery I was clearly informed every step of the way and pointed in the right direction. I had a local anaesthetic and walked into theatre and back out all within an hour. I was given a small room when I arrived for the surgery to leave my personal belongings which was locked when I went into surgery, it had a bed and a chair and a theatre gown in there and afterwards I went back in and had a cup of tea and told by the nurse I could stay as long as I needed to while my husband came to pick me up. There is a restaurant on site past the main reception what you or your visitors are welcome to use. Overall it was a very pleasant experience and my results are unbelievable.. wow!

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5