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Written by a patient
29th May 2013


I was extremely pleased with the care and support that I received at the hospital. When I had my consultation with Mr Robertson,it was the first time that I had been to the hospital and it was just so calm and relaxing and the staff were all very pleasant and helpful. As a patient my care was excellent. The staff were all very pleasant and explained what was happening. As different staff came on duty they all cheerfully intoduced themselves which was really nice. It was very nice to have my own room but I never felt isolated - staff were always available when needed. All the staff including admissions, reception, ward staff, theatre staff, Mr Robertson and all the staff I came into contact with were very pleasant and helpful. I also found the printed information I received regarding issues connected to my treatment very informative and useful. The support number given to me on discharge - ward 2 telephone number was also invaluable when I needed advice. The nursing staff I spoke to were always very helpful. I would like to express my thanks for the care and support I was given.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff