Spire Hull and East Riding Hospital 2016-09-20 Person 4 5 0

Excellent hospital, very clean and friendly; quick efficient service and wonderful atmosphere. Only a few points that made my stay a little less than perfect then I expected; I was put in a lovely room every time I visited, but the last visit was for surgery where i was put in a room with an older bed that only moved up the head up and down by metal bars. This was disappointing when there were multiple empty rooms over my stay with fully mobile electric beds, that would have helped me during recovery; as i really struggled to get comfortable and needed extra pain relief to allow me to sleep in that bed. I was sick after my surgery because I was given tablet form pain relief when I was on a liquid diet due to stomach surgery and my lack of esophageal motility. All staff were wonderful and treated me with respect and very friendly, however because it is a general ward, the staff did not all know my situation and couldn't answer a lot of questions and had to bring the wonderful surgeon in to answer them. I didn't get to have any liquid food for over a day because no one knew what i should be having so did not suggest or offered anything and catering staff only offered toast etc that I couldn't have. it took the surgeon coming in on day two, to say I needed to show I could swallow something before I could be discharged. I was then helped to get something but was still not appropriate as the only things available where dairy that I can't have and porridge that they ended up giving me that was too thick and lumpy when i should have had clear liquid broth of some sort. However, I would definitely use there service again and really appreciate the rest of the great care I received!