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Spire Hartswood Hospital 2019-05-19 Person 5 5 0

The environment was clean and comfortable All staff from beginning to end were friendly ,helpful and professional Reception staff were welcoming, ward admin Jackie was chatty and cheerful and put me at my ease . HCA Faye who looked after me was caring and attentive , Staff Nurse. Carole did her utmost to ensure my stay and discharge went smoothly. Wendy and Lauren in theatre professional and calm making the whole experience as pleasant as possible . Mr Chawla and Jenny specialist nurse so calm And reassuring throughout the procedure and always professional . Jenny rang me to make sure I was progressing well post op and the fact she was in attendance for my follow up gave a real continuity of care .