spire-hartswood-hospital

Spire Hartswood Hospital

Eagle Way, Brentwood, Essex, England, CM13 3LE
 
1 2 3 4 5 103 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a NHS patient
25th May 2023


Night nursing team were very supportive and respectful throughout my stay.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
3rd April 2023


Although hospital was amazing the en-suite was a bit grubby.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
20th March 2023


Friendly caring and safe and professional

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
18th March 2023


Spire Redbridge is a fantastic hospital. From the first point of contact the reception staff were very helpful and friendly. The nurses were great and the Aneastist was brilliant. I felt at ease and confident with the staff having to go into surgery. I would definitely recommend this hospital. I could not fault it at all.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
7th March 2023


Had mri at hospital on 6th March 2023. Very quick and efficient mri. I must, however, mention that the toilet seat in the mri section is disguting and stained. Surely the cleaners or management must have seen this? This is also a unisex toilet. It is preferable to have separate ladies and gents toilets

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
1st March 2023


My experience at Spire Hartswood was excellent. My only problem was with the lack of parking space for a 10am appointment. Better at 9am. Not able to judge if more parking space could be provided, it may be a case of "it is what it is".

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
21st February 2023


Brilliant from booking in, for information & care. All staff I met have been polite, helpful & professional and the actual premises was clean, oh and the food was great. Ps...One minor gripe, parking isn't great, but it's a very minor gripe.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
17th February 2023


Treated very well at the Hartswood Hospital, with all staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
8th February 2023


Fantastic care by the wonderful nurses and staff

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
25th January 2023


Spire Hartswood is always my go-to choice when I need to see a consultant or have any scans etc. I’ve been visiting for over 10 years as I have several health problems. I’ve always found staff to be helpful and friendly which is exactly what patients need visiting a private hospital. Unfortunately it has got much busier recently which has a knock-on affect to appointments and getting scans done when you really need them. Sometimes I need to be seen or have a scan done ASAP, sometimes the same day to “catch” the symptoms as they are happening. I’ve not been able to have a CT or MRI the same day when I’ve called to book, and as such the symptoms have been missed which is crucial for my problems. I hope this can be sorted somehow.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
 
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Spire Hartswood Hospital was awarded the iWantGreatCare certificate of excellence in 2023 for delivering outstanding care.

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