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Written by a private patient
27th October 2023


I had an ultrasound at Spire this morning. The reception staff were lovely but the nurse who chaperoned my procedure was brusque and made little effort to reassure me or put me at ease. She then forgot to lock the door and a builder working in the hospital accidentally walked in halfway through the procedure. Although the radiologist apologised, the nurse was very offhand about the situation despite putting me in such an awkward and upsetting position. Overall I would not recommend Spire and have received much better care from medical staff at NHS hospitals.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe