Spire Cambridge Lea Hospital 2016-01-22 Person 2 5 0

I have a number of pre-existing medical conditions and was to have a procedure done by Mr. Powar who carried out the operation with great care and I did not feel a thing in the operating theatre so his work was Excellent However I consider the administration of this Hospital leaves a lot to be desired and can be compared to the least performing N.H.S. Hospital For example - Before being admitted I should have had a pre-assessment health check, but it took phone calls from the Consultants secretary, my Solicitor and 2 phone calls to the Hospital. I then finally had the check 48 hours prior to the procedure. At that time the Nurse asked the House Doctor to check my chest and he found it to be clear ! On admission to the ward my Wife phoned to check my progress, I could not get a signal on my mobile, on a previous occasion I was able to speak to her as the Nurse gave me the ward phone, this did not happen then. Following the procedure I was left to my own devises to get dressed. Then the Anaesthetist informed me after the procedure that she had given me an Antibiotic injection to help with the crackle on my chest ! Whilst waiting for my transport home I was approached by an assistant to be told that I could not leave the Hospital until I had paid for my medication, in the sum of £2.67. she then said that they would have to invoice me and I was to pass this on to my Insurers for payment. Had I realised what the medication was, paracetamol and codeine, I would have refused them as I have a full supply of both at Home. The Consultant and His staff were Excellent, the Hospital Administration was not