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Written by a patient
2nd October 2016


I have had one appointment at the hospital. Staff came and informed me that my doctor was running late and by how long . When I went into see my doctor he said he was sorry for the delay however a previous patient needed more time than expected, which had put him behind. This was nice to hear as i knew that Mr Laing would not rush in listening and examining me to fully understand my problem. I need a MRI scan which i went to book, however the computer system was down i completed a form and was told someone would contact the next day to book a time. This was done and i have my appointment within a short time. With my follow up appointment booked with Mr Laing . My wife was with me and we both sat comfy in the waiting room having a complimentary tea and coffee while waiting. Thank you for our experience so far.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff