spire-cambridge-lea-hospital

Spire Cambridge Lea Hospital

30 New Road, Impington, Cambridge, England, CB24 9EL
 
1 2 3 4 5 72 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Written by a private patient
8th May 2021


Thank you for making my hospital stay as welcoming and stress free as possible.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
8th May 2021


I would like to say thank you for making my stay in the Spire Cambridge Lea a pleasant experience.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
25th April 2021


The medical care and treatment was very good, but having been to the Spire in 2012 and 2013 for hip replacements (on NHS) I was very disappointed with the quality of the food. The standard has dropped considerably in the last eight years. This is a shame as it spoils the whole experience for the sake of a few pounds. Would not go there again or recommend to anyone. Prior to admission trying to find out how much to pay, and when, was difficult and left very little time to arrange funds. Overall admin very poor.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
24th April 2021


My only quibble about my care is that I was given a drug I asked not to be given. My other complaint is about the food, which was, apart from a cheese toastie I had after my surgery, largely inedible. Not having seen a vegetable, I asked, on my last day, where I could get a vegetable. I was recommended the fish. The fish and broccoli looked lovely. Unfortunately the fish had the consistency of coconut matting and the broccoli had the consistence of plastic. I couldn’t even make a dent in it with my knife and fork. If it had been raw, I would have eaten it: this was appalling. What a waste of lovely food. My other meal was a huge plate of glutinous gnocchi, which stuck to the roof of the mouth, served with a tiny spoonful of sauce so stiff I had to cut it. I couldn’t swallow it. Truly hideous food.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
21st April 2021


No suggestions.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
1st April 2021


Very clean hospital and attentive staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a private patient
24th March 2021


Facilities have all been first class

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
1st February 2021


Parking was especially easy and all appointments were on time.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
28th January 2021


Although I was an NHS patient, my stay at Spire, although only of two days duration, was as comfortable as possible in the middle of a covid pandemic. The precautions taken by the hospital before my arrival for my operation, were carefully and thoroughly managed and i felt I could safely undergo a hip operation. My after care support has also been extremely good.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
19th January 2021


My stay, during the covid pandemic, was exemplary, under very difficult stressful circumstances could not have been better. The care I received could not have been better. All the staff are excellent professionals in all areas.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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