Spire Bushey Hospital

Heathbourne Road, Bushey, Hertfordshire, England, WD23 1RD
 
100 reviews

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Written by a patient
23rd May 2017


The staff were absolutely brilliant .. cheerful, responsive and caring .. everyone from the cleaner to the pantry staff who provided copius teas for my visitors, to the physics and the nursing staff. Responded quickly to my bell calls and made my 3 night stay very comfortable.

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Written by a patient
26th April 2017


Thankfully haven't needed to stay in the hospital, but always been outpatient. Negatives, always a long queue is check in, and staff could be a little more friendly, but I suppose they're too busy to deliver excellent customer care.

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Written by a patient
11th April 2017


Nursing staff were absolutely amazing. Nothing was to much for them. Always very polite and friendly and helpful.

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Written by a patient
27th February 2017


Excellent choice of Hospital, staff were excellent and looked after you very well.

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Written by a patient
26th January 2017


The hospital is impressive, well run and I would certainly recommend it to others.

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Written by a patient
11th October 2016


The only thing i disliked was when someone comes into your room, people walking by can see into your room, the bed is in full view and if your having some form of treatment it can be seen by those walking by. I would have liked a curtain by the door for more privacy.

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Written by a patient
28th January 2016


A very good hospital

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Written by a carer
20th January 2016


Nice hospital, adequate parking, polite staff

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Written by a patient
9th November 2015


I was recently in this hospital for 5 days for a total hip replacement. My experience was far from favourable. My criticism is with the nursing, not the Surgeon who performed the operation or the Physio team which helped me recover afterwards. At no point did a nurse offer to wash me in the time I was there. I did not see the same nurse twice and some of the staff were inexperienced and not able to help me. If I rang the buzzer, it regularly took 10 minutes for a nurse to come. The day after my op I was left for 15 minutes on a full bedpan, not a comfy position after a hip op. The nurses often needed reminders to give me my drugs and there seemed to be no doctors around, even when at one point my blood pressure dropped very low. When I left the hospital I was simply given a carrier bag full of drugs without proper explanation. Maybe some of this is a general lack of nursing these days, with the idea of getting you out as soon as is humanly possible. This was not a good experience and I would not recomend. To top it all off, after I left, my husband and I complained, were told it would be looked into but no one from the hospital has followed through and got back to us. Not good..

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Written by a patient
27th October 2015


Kind and caring staff - made sure you were informed of everything along the way.

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