Southmead Hospital 2017-03-11 Person 5 5 0

I found Southmead an excellent hospital, and could not fault it. I, along with my family and friends, have been made to feel welcome by all members of staff. My whole experience has been helped by the great care I have received from the medical team, as well as the nursing, caterers, admin and cleaning staff. All my out patient appointments have been on time, which is excellent. My only criticism is that when I was operated on for the second time, I knew I was very poorly, but I didn't take on board exactly what the removal of my bone flap involved and how I would look. I was rather shocked when I looked in the mirror the following day, on my own. Perhaps surgeons could draw a picture or show photos before an operation to show patients how they could look after the surgery to prepare them more. Apart from that I have no complaints and would definitely recommend Southmead Hospital to friends and family. Thank you