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Written by a patient
30th May 2013


I cannot fault my care at Southmead Hospital even though I was moved to Frenchay Hospital later on. Nurses and doctors were compassionate and informative, I felt safe. When I left the ward to have a CT scan I felt very cross with two hospital porters regarding their remarks to my accompanying nurse, I believe they gave her unwanted physical attention which made her jump too. I was too ill to make a complaint at the time. It was winter time when I was told I was to be taken by ambulance to Frenchay hospital, so it was quite dark when I was put into a bed trolly and wheeled into the ambulance. After having surgery I found the suspension in the ambulance very jarring and traumatic, I was glad to arrive at Frenchay Hospital.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff