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Solihull Hospital 2019-03-27 Person 1 5 0

Have been trying to ring solihull hospital since 13.00 because the patient leaflet after eye surgery was not clear. FINALLY got through at 17.20 To be spoken to by a nurse who was very rude. When i told her i have been trying since 13.00 she said well your through now is that some sort of way to speak tp anyoneHer telephone manner is disgusting I have the call recorded! Then she tried to say I was rude and abrupt how dare she.