Share review of Shirley Oaks Hospital - part of Circle Health Group

Shirley Oaks Hospital - part of Circle Health Group 2023-12-10 Person 1 5 0

The hospital failed to provide the care I would expect from a private hospital. After a 3-4 hours of delay in sending me to the operating theatre, the surgeon did not even come to meet me after the surgery to tell me how the surgery went. The hospital nurse and staff did not know initially how the surgery went and what kind of stiches were used. They said assume the surgery went well, otherwise the surgeon may have informed us in event of things going wrong. There were scratches and scribbles on discharge documentation, it was misplaced and some incomplete, sick note had incorrect name, ecg contacts were not removed from my chest, the staff did not document any of this - my pain, numbness, bleeding through the cannula, injury to my foot, repeated request to see the surgeon. They did not call me after two days they said they would, and even lied to me that they did. Even after 7 months of the surgery, I have pain and discomfort in multiple areas of the body, which wasn't there before the surgery. I can go on about many other things, but it brings back those horrible memories. Worst experience ever.