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Written by a carer
20th November 2018


My husband of 40 years has had many trips to Scarborough’s&even over the last couple of years and on 19th November last visit where he died in the resus room he had been a very ill man ‘ . Our day started at 2am and we called for the gp he wanted to admit my husband so rang 999 we have had paramedics before but god one of them this time was so arrogant voicing and snapping at me ; I had to get his wheelchair out of the back of our car To save them getting theirs; she moaned sharpley about everything and barked at me in confrontational way about one of my husbands problems ; I am a community nurse nMyself and had looked after my husband for many months , the a&e staff were all right this time but in the past some of them have been sour faced and vile , I trained at Scarborough in the early seventies and the standards of compassion empathy caring and professionalism have dropped terribly , sometimes all it takes is a smile to win us over

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff