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Written by a NHS patient
8th November 2023


I found the lack of doctors in the hospital very unsettling . Just having 1RMO on call is , in my view ,not enough . In general it felt more like a hotel , which I’m sure is the intention but I’ve had a lot of experience of surgery and hospitals and it seemed very strange not to have doctors and senior nursing staff around post surgery on the 24-48 hours . You see your surgeon very briefly each day and I’m sure that if there are problems it would be more but it doesn’t inspire confidence . I found the fact that there are no ICU facilities also worrying but I knew RHCH was 5 mins away! I wasn’t allowed a visit from my granddaughter who was 12 which I found really upsetting .

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe