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18th August 2023


Over the past few years I have had difficulties to overcome ie stage4 bowel cancer,chemo,and catheterising all the time.However none of these were as traumatic as waking up having to manage a stoma.After a few sleepless nights I met Harrogate nurses Louise and Gill who immediately wiped away all fears and worries.I now realise that managing a stoma is not a simple operation;it is quite complicated and requires careful management.particularly over the first number of weeks.Expert guidance is a necessity. I am most grateful for the help and kindness I am now receiving from the Harrogate nurses;it is comforting to know that they are there should things go wrong.

Suggested improvements
I was really surprised to learn that the hospital (which has such an excellent reputation) has no stoma department.In fact I was shocked that my first appointment was held in the toilet as there was no room.So better facilities for the complicated treatment would be wonderful.

Experience
Dignity/Respect
Involvement
Information
Staff
Product Pressure
Nurse Skill