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Salts Medilink Stoma Nursing Team
2023-08-02
Person
5
5
0
2nd August 2023
I had a series of leaks from my Ileostomy that resulted in nsome raw skin and I was unable to attach my appliance.I rang an old number I had for the local Stoma nurse and was connected to Harriet. I explained the situation and she was with me in 2 hours.
She recommended a solution, and as we were travelling to a wedding in the South of England reassured me it should be ok.
She phoned that evening to check I was ok.
I was followed up by Lisa a few days later who introced a seaweek dressing and over the coming days this accelerated the healing process and afgter 13 days it has almost healed completed.
I have had my Ileostomy almost 30 years and I am still using the 2 piece system that was recommended after the surgery. I had some discussions with Lisa and after trying a one piece system am inteding switching once I have used up my exisiting stock.
Suggested improvements
I have been exceptionally impressed with the care and advice given on this episode by initally Harriet and subsequently by Lisa and feel confident that were I need to ask for help it would be there and quickly resolved