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28th January 2014


I was seen at Downton surgery by Jonathan Northcott, physiotherapist. I have had physiotherapy before and have never had such thorough treatment. He was caring and explained the condition well. I was much better by the time I had my appointment but hoped for help to prevent future problems and Jonathan was very understanding, honest and suggested excercises which were appropriate for me. I am very grateful. It would have been better not to have waited so long but on the other hand it didn't really matter as I did past excercises and improved. If I need to see a physiotherapist again I would be happy if it were Jonathan. Thank you. some of the question are not applicable but I have to complete them to submit so I have put not at all for them

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Addressing fears
Ignored
Privacy
Family Involved