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Royal Victoria Infirmary
2011-09-30
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Written by a patient
Written by a patient 30th September 2011
the one major thing that I noticed was that every member of staff made eye contact and either smiled or acknowledged you. When you visit hospital it is because you are not well and the last thing you want ,is to see surly, unplesant , bad mannered staff. The out-patients dept. has a very pleasant atmosphere and to me it is a flagship and ALL hospitals could and should learn from you.