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Written by a NHS patient
30th October 2023


My husband and I were visiting from England and staying with family in Belfast. During the night, my husband became very unwell and we attended A & E. We were there for 12 hours, and during that time my husband was seen by various nurses, an Advanced Nurse Practitioner, an agency nurse, registrar and a urologist. Every one of these staff was so kind, everything was explained to us in detail at each stage of investigations and I really feel we could not have been treated with more care or compassion. Thank you to ANP Christopher and to nurse Konsella who contacted our GP in England to arrange follow up, dictated a list of instructions regarding a further plan of care and even managed to find tea and biscuits! You are all amazing and we are extremely grateful.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Safe