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Royal Sussex County Hospital 2011-07-12 Person 4 5 0

The consultant Mr Ajala was helpful, showed me the scans and explained what he saw + treated me with respect. Both the nursing staff were friendly, professional, kind and answered some questions I had. It would have been helpful if the hospital had confirmed my appointment by letter it was booked on the booking line. i ended up ringing on the morning of the appointment to check i was booked in. also better if i had been informed that a procedure would be carried out at this first appointment. i knew i needed the procedure, but no one could say if it would be done then and there - more info please. overall- attitude of staff, which was very good was most important aspect