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Written by a patient
10th October 2011


after I had found out what was wrong I felt a lot more at ease. I could not have been looked after any better . I still have a scar and pain inside. I was made an extra appointment, I phoned to ask if I could have it on the 31st of august and got one on the 1st of September.

Addressing fears
Caring
Cleanliness
Dignity/Respect
Efficiency
Nursing staff
Time to talk
Explanation