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Written by a patient
27th October 2012


The morning of my surgery i was moved to three different beds...in the same wing as they seemed confused about who was where...like a game of musical chairs. After t surgery i was given two wildy different explanations of the outcome of my surgery. Stitches were too tight which lead to infection. But...The recovery team were fantastic!...very friendly, very caring and made me feel at ease.

Cleanliness
Efficiency
Caring
Nursing staff
Dignity/Respect
Explanation
Addressing fears
Time to talk