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Royal Orthopaedic Hospital
2019-10-12
Person
4
5
0
Written by a patient
Written by a patient 12th October 2019
The staff on the pre-op reception were fantastic, excellent customer service when my appointment I was phoned about wasn't on the system. They are a credit to the NHS. The waiting time in the day case unit was very long (arrived at 7:30 am and didn't go for surgery until 2:30 pm - a staggered arrival would be better). All staff were very friendly and helpful though.