Royal Orthopaedic Hospital
Bristol Road South, Northfield, Birmingham, England, B31 2AP
65,377
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Royal Orthopaedic Hospital
2020-10-09
Person
4
5
0
Review of Ward 12
written by a patient
9th October 2020
Felt certain dept i.e. physio did not show respect for age, felt as is spoken down to some staff always in a rush, forget to leave buzzer in accessible place.
Suggested improvements
More education for ethnic minority staff, to be more approachable to patients and not give impression of being superior.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Admissions and day case unit
written by a patient
9th October 2020
2 nurse in particular were very friendly and understanding that make me feel very comfortable. Nurse crystal and the nurse who did my admission before I went in to surgery did not catch her name I think it was Chim.
Suggested improvements
N/A
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Pre-operative Assessment Clinic
written by a patient
9th October 2020
Very good with me and do every think quickly and careful I glad with nurse.
Suggested improvements
All.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Ward 3
written by a patient
9th October 2020
I was treated very well.
Royal Orthopaedic Hospital
2020-10-09
Person
4
5
0
Review of Ward 3
written by a patient
9th October 2020
Everyone from the cleaning staff right through to consultant surgeons and all in between, exceptionally caring and gave full answers and information. Very impressed.
Suggested improvements
No rubbish bins for own use.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Arthroscopy
written by a patient
9th October 2020
Service was extremely good.
Suggested improvements
Better instructions on where to go on arrival.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Pre-operative Assessment Clinic
written by a patient
9th October 2020
Because it was accurate.
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Small Joints
written by a patient
9th October 2020
All good as always.
Royal Orthopaedic Hospital
2020-10-09
Person
4
5
0
Review of Oncology
written by
9th October 2020
Royal Orthopaedic Hospital
2020-10-09
Person
5
5
0
Review of Pre-operative Assessment Clinic
written by a family member
9th October 2020
All staff were friendly, courteous, informative and professional.
Ensured that patient understood throughout, looked after her wellbeing and dignity.
Suggested improvements
Labelled toilet in PAC area for patient - only use rather than expect non-patients to infact that one is in corridor for their use.