royal-orthopaedic-hospital

Royal Orthopaedic Hospital

Bristol Road South, Northfield, Birmingham, England, B31 2AP
 
1 2 3 4 5 65,260 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Review of Ward 2,
11th June 2022


I had the worst experience ever at this hospital when going to visit my over 70 year old mother who had a knee replacement. On the 1st visit to ward2 very rude staff very disrespectful talking down to visitors and making rude remarks. On the 2nd visit Making up there own visiting policies when questioned to see the policy after 30minutes of waiting the policy could not be located it was also not stated in the paperwork we were given or even mentioned to us.i was disgusted with the way the ward manager spoke down to me for no apparent reason trying to provoke a reaction I refused to retaliate and walked away. If there was a minus 5 star i’d give them that


Change the staff on ward 2 absolutely disgusting service patients are coming there with no choice for treatment however they dont need to be mistreated very rude and disrespectful staff even the ward manager amber very bad attitude

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Admissions and day case unit,
1st February 2022


I had my foot surgery 18th.January , in Royal Orthopaedic Hospital Birmingham. I was planned for Daycase Surgery, however, stayed overnight on ward 4. My experience as a patient , and the way I was treated was exceptional. Mr Guduri and his team are all truly outstanding . I would like to say a big thank you to ; My admission nurse Anne( working on her birthday) on Day Surgery , and her support staff . Mr Guduri my surgeon , his Registrar, and the Anaesthetist who looked after me. All the Theatre Staff, the Recovery staff( Jenny in particular ) Ward 4 Sister on eve of my surgery( I think Rachel was her name) and to Linda the night nurse looking after me overnight . You are all amazing in what you do. As a nurse myself, I appreciated all the wonderful care given to me during my brief stay. If I ever need orthopaedic Surgery again, I will be heading up to the Royal Orthopaedic Hospital Birmingham. Thank you all. Margaret Clements.


Nothing, as exceptional.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy ,
14th January 2022


Overall care was very good.


I found the one to one sessions with the Physio far more helpful for my recovery. The 'Gym' sessions helped and had benefit of more machines to improve strength. Ideal care would be a mixture of both one to one and Gym sessions.

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Spinal,
12th January 2022


My interview was delayed by 30 mins. but Mr. Hakeem gave a meaningful explanation and apology. He then proceeded to conduct an admirable consultation in all respects: interpersonal skills, description and explanation of my condition and the options available and the arrangement of future treatment. My input was also treated with respect


just the 30 minute delay but I found this acceptable

Experience
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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