Royal Orthopaedic Hospital
Review of Spinal,
22nd November 2023
I am applled by the lack of care and compassion shown by this hospital, its consultants, and management team, they really just don't give a dame about there patients, you are 'a number on a spreadsheet' to them.
The treatment (or lack of) I have received under this department in the past 2 years Is appalling it really is, results get lost/mis-placed, they never take responsibility for there actions, always someone else's fault. Talk about well I might/might not do surgery, if it was this we maybe could, it's ridiculous how you are treated.
The consultants will tell you how they are all about patient care and patient focused, that's too your face, once your out the door, there is no patient care regarding follow up or emergency situations. You are just ignored by all
Another hospital has now questioned the lack of treatment and issues that have happened too (this is with themnow seeing the results), as believes things should have happened in a more timely manner, and things have certainly been missed.
I would 100% not recommend this hospital and advise anyone to go somewhere else, if you are looking for someone who will truly (as some NHS colleagues do) care for you and provide the treatment you need, please avoid this hospital.
My whole care plan, it has been appalling from start (sadly not at the end yet, but fearful of going back there)
Follow patients up when you are saying you are going roo, don't leave them for nearly a year
Management teams attitude is awful, they and the consultants need to take responsibility for there actions