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Written by a patient
1st September 2020


When first arrived - I was Left for a long time without instruction. Day staff not attentive at all, very untidy ward, one student nurse seem to be doing everything. No phone call to next of kin following operation. Night nurse Ruth much more caring and checking up on me. No help to wash, dress. No aftercare instructions, no follow up appointment. Had to make own arrangements. I feel Covid has to take some of the blame. Feel really let down, worse hospital stay I’ve ever had.

Recommend
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Dignity/Respect
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Involvement
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Information
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Cleanliness
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Staff
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