Royal National Orthopaedic Hospital

Royal National Orthopaedic Hospital 2025-04-28 Person 2 5 0

On the 28Jan2025 I had a high tibial osteotomy performed on my right leg. I had an amazing consultant and the care during my hospital stay was good too. The post operative care for the surgery I had should have included a 6-8 week X-ray and consultant appointment then a 3 month one. These two appointments are critical to my recovery (progressive weight bearing on my leg going from touch weight bearing at first, to 50% then onto 100% with the X-rays at the two appoints confirming all is okay to go ahead, so not to prevent any injury. Anyway these appointments were cancelled due to my consultant no longer seeing NHS patients. Not a problem but why wasn't I informed of this prior to my surgery going ahead or transferred over to another consultant with the same operative skill set for my post operative care. I managed to get the first post operative care appointment rebooked seeing a registrar 5 weeks after surgery, who confirmed that all should be good to go ahead to work up to 50% load bearing at 8 weeks. I am still awaiting confirmation for the 3 monthly appointment (due28Apr2025) and which consultant I will be transferred over to. I have raised complaints with PALS and the CQC and not really getting anywhere. I would recommend to anyone, who is considering any elective surgery under the NHS, to clarify that the consultant you are seeing, is going to see you through all your post operative care. I never thought of this at the time and now so wish that I did as the NHS trust just can't be trusted. Now I am literally up the creek without a paddle and my heath and recovery from the elective surgery that I had is at risk.

Royal National Orthopaedic Hospital 2024-08-22 Person 5 5 0

I have just had a GCT removed from my femur and I’m on my way home now in nhs transport I just wanted to say thank you to everyone who helped whilst there the team is dedicated caring and have excellent communication, high in spirits and got me through the toughest parts with ease motivation and confidence , your in safe hands here .

Royal National Orthopaedic Hospital 2024-06-28 Person 4 5 0

There was a number of times where there could have been better communication as I didn't live in the UK and had to stay with family and my husband didn't work as he needed to care for me. All the staff were amazing and very helpful.

Royal National Orthopaedic Hospital 2024-02-13 Person 3 5 0

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Royal National Orthopaedic Hospital 2023-10-11 Person 5 5 0

I can not commend this hospital highly enough. I had some very difficult hospital experiences before I was able to be referred here, but no matter the department I meet this hospital is outstanding and has gone a huge way to rebuilding my trust.

Royal National Orthopaedic Hospital 2023-04-20 Person 5 5 0

Excellent staff, surgeons are top raté. Thorough recommend this hospital.

Royal National Orthopaedic Hospital 2023-01-26 Person 4 5 0

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Royal National Orthopaedic Hospital 2022-10-26 Person 5 5 0

I had the best of care at all times during my stay at RNOH Stanmore where I had a total knee replacement. The surgeons discussed all aspects of care with me and have a great sense of humour! The admissions system, the theatre and ward were all co-ordinated and everyone was so professional and caring. The auxiliary and volunteer staff were also very professional because the care they offered me was unexpected and welcome. I am also aware that there is a large back office of staff and I want to thank them as well. There is no doubt, after using the RNOH services over the past 5 years, that they strive to be the best at what they are doing and are definitely achieving very high standards. I would have no hesitation in recommending the RNOH to anyone. Many thanks for everyone's help with my care. Thomas W.

Royal National Orthopaedic Hospital 2022-05-03 Person 4 5 0

I have always received excellent care when attending RNOH. Staff are polite, caring and kind. They have manged to put me at my ease during difficult examinations.

Royal National Orthopaedic Hospital 2021-12-03 Person 4 5 0

- very friendly staff, starting from the gentleman cleaner who greeted us at 7am on the treatment day and guided us where to go; throughout the welcoming friendly nurse and the discharging nurse. - professional & friendly staff.