royal-national-orthopaedic-hospital

Royal National Orthopaedic Hospital

Brockley Hill, Stanmore, Middlesex, England, HA7 4LP
 
1 2 3 4 5 35 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
 
1 2 3 4 5
Written by a NHS patient
5th May 2021


My initial treatment was very disappointing and took several months before further action was taken to rectify it. Since February I have been under the care of the Urologist, Frank Lee who has taken the time to discuss the various options now available to me.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Safe
1 2 3 4 5
1 2 3 4 5
Written by a NHS patient
9th February 2021


Very professional and caring staff.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
25th January 2021


Fantastic hospital, so modern and clean. The staff were wonderful. I received great care especially in the ICU (Sara needs a special mention) where the staff were caring. The rooms were very spacious with every facility.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
9th January 2021


Yes

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
7th January 2021


In the private wing of the RNOH I was treated extremely well by the nursing staff. My principal carer was attentive, friendly and informative whilst maintaining a totally professional approach to my care. As a day case I only had time for a post-procedure sandwich so cannot comment on the quality of the food. The only glitch occurred whilst I was being wheeled to the operating theatre - a fire alarm went off leaving me and the porters stranded in a freezing cold corridor between two buildings for about 10 minutes. Brrrr......

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
1st September 2020


When first arrived - I was Left for a long time without instruction. Day staff not attentive at all, very untidy ward, one student nurse seem to be doing everything. No phone call to next of kin following operation. Night nurse Ruth much more caring and checking up on me. No help to wash, dress. No aftercare instructions, no follow up appointment. Had to make own arrangements. I feel Covid has to take some of the blame. Feel really let down, worse hospital stay I’ve ever had.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 
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Resources

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