Royal Leamington Spa Rehabilitation Hospital

Heathcote Lane, Heathcote, Warwick, CV34 6SR
 
1 2 3 4 5 1,588 reviews

Average ratings

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
Review of SWIMS, written by a patient
16th February 2020

I was treated with the utmost care and understanding. I was not rushed at all and was given as lunch time as was needed for me to feel confident with the diagnosis and the understanding of the treatment. What was particularly helpful was the knowledge that I could help in contact and was encouraged to call if I had any future concerns. A brilliant service. Thank you.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of SWIMS, written by a patient
16th February 2020

I contacted the hospital at Warwick as I couldn't get through to this hospital, as wasn't open. Explained to the lady on the phone and she was rude, and felt she couldn't get me off the phone quick enough. I explained I was stuck in traffic, she wasn't interested in my call. Thought she was very rude.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
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1 2 3 4 5
Review of Physiotherapy - Pulmonary Rehabilitation, written by a patient
16th February 2020

Knowledgeable and friendly staff giving good support and motivation. Publish list or talks in advance.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Pulmonary Rehabilitation, written by a patient
16th February 2020

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Pulmonary Rehabilitation, written by a patient
16th February 2020

More time on how to use the equipment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy - Pulmonary Rehabilitation, written by a patient
16th February 2020

The staff were very pleasant and helpful. I felt encouraged to improve my achievements.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
1 2 3 4 5
1 2 3 4 5
Review of SWIMS, written by
16th February 2020

Professional and emphatic ACP. She was very skilled.

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of SWIMS, written by a patient
16th February 2020

I found the admin staff really helpful sorting out an appointment with the right person. The physio Cheryl is fantastic at taking a holistic view and making extra referrals where needed. I feel very confident in getting the right treatment.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Review of Physiotherapy Rehab Outpatients RLSRH, written by a patient
16th February 2020

Excellent!

Recommend
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Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
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1 2 3 4 5
Review of SWIMS, written by a patient
16th February 2020

The assessor listened.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
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Staff
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Resources

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