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Royal Infirmary of Edinburgh 2018-11-08 Person 5 5 0

I have just been discharged from RI. The care and understanding was outstanding. There were difficult patients who were dealt with empathy and understanding. There were very busy days and I never heard one grumble. There was only one thing that I would change and that is a person to answer phones. They go all the time and staff are just to busy to deal with this.